Detroit Area Water Heater Service Expands | Meet Allen

The need for water heater service in Michigan has been steadily growing since we first expanded our zip code coverage when Larry, our Indiana/Michigan border based technician joined the team. Our family has expanded once again, with the addition of our second Michigan based technician, Allen, who will run operations from Lincoln Park (in the Down River area, just outside of Detroit).


Elementos de calentamiento | Todo lo que necesita saber en 5 minutos

Editora: Dra. Munia Cabal-Jiménez


¿Qué es un elemento de calentamiento?

 Un elemento de calentamiento (o elemento calentador) es la pieza que calienta físicamente el agua. Usualmente tiene una cabeza negra y está hecha de acero inoxidable, cobre o incoloy (un tipo de súper aleación). Esta parte se atornilla al calentador de agua y tiene una juntura que se desliza encima del eje para crear un precinto/protector de fugas. La cantidad y el tipo de piezas dependen del tamaño del calentador. Los calentadores de agua residenciales usualmente tienen dos elementos, mientras que los calentadores de agua comerciales pueden tener hasta nueve.


Vice President of Operations & Senior Tech Visit Rinnai

Last month, two of our team members traveled to Georgia to visit Rinnai headquarters, giving them a chance to meet all of the regional representatives and to tour their new facility. Rinnai has been a leading force in the water heater industry since the 1920s. The company was founded in Japan in 1920, by Hidejiro Naito and Kanekichi Hayashi; a year later, Rinnai developed its first tankless water heater.


Peoria Technician Becomes A.O. Smith University Certified

Over the last six months, U.S. Water Heating Solutions’ goal has been growth: service expansion without sacrificing quality. From the first few weeks of business, our goal has been to provide service across the entire state of Illinois. Thanks to Curtis, our Peoria based technician, we are officially one step closer! (This is where we also mention that we still have technician positions open in Downstate Illinois, especially in/around the Urbana-Champaign area!)

After two to three weeks of on the job training and the completion of A.O. Smith University online, we send all of our technicians to the A.O. Smith University campus for further hands on instruction. Curtis spent the last week of July down in Tennessee, learning from A.O. Smith’s best, to bring even stronger troubleshooting skills to the Peoria community!

We recently sat down with Curtis to learn more about his experience and how it has improved his quality of service.


Water Heater Elements | Everything You Need to Know in 5 Minutes

What is an element?

An element is the part of the water heater that physically heats the water. They typically have a black threaded head and are composed of stainless steel, copper, or incoloy. The element(s) screw into the water heater and have a gasket that slides over the metallic shaft to create a seal/leak guard between the head and your water heater. The quantity and type of elements are dependent upon the size of the unit. Residential units will typically have one or two elements, while commercial units may have up to nine elements (see image on right for example element).






#WomenWednesdays | June-July 2019 Recap

As summer slowly draws to an end, we could not be more thankful for the AMAZING women who have become a part of our #WomenWednesdays campaign. June and July served as an amazing transition period for the campaign as we officially branded the campaign with the color yellow (to let you know that there is positivity on your news feed!) and had the opportunity to do a special month long series on Women in HVAC (thanks to the incredible Women in HVACR Facebook Group). Keep reading for more inspirational stories and advice from these business owners and HVAC technicians below!  Please be sure to support these small business owners by visiting their social media links and/or websites as well.


Iowa Service Area Grows | Meet Tom of Clarion, IA

We are proud to finally have our blog back in the mix, with this announcement! Since early 2018, we have provided "Frantz" Lumber Sign with uswhpro Truckservice to customers across the border in Eastern Iowa, especially around the Davenport area. Over the last year, we have been working to provide a larger area of service coverage in the state, which has led us to our newest team/family member, Tom! He is based out of Clarion, located in North Central Iowa, our newest gateway to the west. One of Tom’s goals is to see complete coverage of the state of Iowa and continued service expansion out west to Nebraska, coupled with the development of a team of local service technicians.


A.O. Smith Discontinues BTH 200 Series | No Blower Feedback & MORE

As of mid-2019, A.O. Smith has discontinued the BTH 200/201 Series Cyclone Mxi units to its discontinued product line.

This discontinuation includes, but is not limited to the following models: BTH 120(A)-250(A) and BTH 300(A)-500(A) (the full list of A.O. Smith units that are no longer in production can be found here).

The Cyclone Mxi series first started production back in 1996, as a part of A.O. Smith’s ever increasing effort to increase the thermal efficiency of their units via engineering and production methodology. With 95%+ thermal efficiency, A.O. sold over 250,000 Cyclone Mxi units between 1996 and 2015 alone. We typically tend to service these commercial water heaters in various restaurants, salons, spas, medical care facilities, and local businesses across
the Midwest.


Michigan Water Heater Service Department Grows

We are proud to announce that our USWHPRO family has expanded once again! Our newest technician, John, will become the head of our Michigan service department in the coming months, following his A.O. Smith University Commercial Water Heater and Boiler Start-up Certification. John is currently based in Baldwin, Michigan, bringing almost 20 years of mechanical experience to the table: with 19 years in the HVAC-R industry and an Associate’s Degree in HVAC-R from Ferris State University, the nation’s top school for HVAC-R! (Be sure to check out John’s pictures from his recent visit to his alma mater below!)


Water Heater Repair in Peoria, IL | Coming Soon!

We are proud to announce that our USWHPRO family has expanded, with the addition of a new service technician, Curtis. He will be our primary service technician in the Peoria area, bringing an impressive mechanical background to the table, while continuing to grow his skills at an upcoming A.O. Smith University training seminar for Commercial Water Heater Installation Certification. Curtis has been diligently training with our technicians over the last several weeks, as well as impressing our U.S. Facilities staff with his skill level and adaptability.