Rheem EcoNet Products
Kevin recently serviced Manheim Milwaukee, a large scale automotive sales location based in Caledonia, Wisconsin. They are well-known for their large auto auctions, which include various makes and models, from Ford Mustangs to Teslas. Behind the scenes, water heaters are an important factor in their pre-auction cleanings and preparations. To ensure that their staff is always up to date with their water heater settings, Manheim Milwaukee recently installed a Rheem EcoNet Control Center and had some preventative maintenance done on their units. Manheim currently runs multiple tankless units and will utilize the EcoNet tool to increase energy savings and for remote control of their units.
A.O. Smith University’s campus is uniquely designed with multiple classrooms that provide examples of properly installed units and the history of water heater development. A.O. Smith staff provides in-course demos and teaches technicians exactly how to troubleshoot their units. We typically send all technicians who have not received said training prior to hire and/or do not have experience with commercial units or boilers. Technicians are sent to Ashland City for a week’s worth of training which they are then able to deploy in their respective areas. Ryan, one of our Wisconsin-based technicians, attended A.O. Smith University last week to prepare him for upcoming work on commercial units in the Wisconsin Dells area. A.O. Smith provides state of the art training workshops which have been developed thanks their historical experience as innovative leaders in the production industry, of which Ryan noted: “The atmosphere was very welcoming to learn in.” There are various stations inside the facility which demonstrate the growth of water heaters from 1950 to the present.
Two of our technicians recently had the opportunity to experience live boiler training in the field, thanks to Brandon Moma, the A.O. Smith Start-up Coordinator for Field Engineering. Technicians, Kirk and Jack, alongside George of RC Sales, went to Addison, Illinois for this special training seminar. The technicians visited Clarendale of Addison, a senior living center, which is currently under construction and set to open this Summer. This training was unique for both technicians, due to its location. Aside from being under construction, this is a rare experience “because it was local,” according to our Senior Tech, Kirk. Technicians typically fly to one of the manufacturer’s factories or headquarters. A.O. Smith runs a variety of training programs out of their Ashland City, Tennessee based factory and training facility, also known as A.O. Smith University. The training facility in Ashland City is well-developed and serves as a continuing education center for thousands of plumbers and technicians from across the United States (Our Wisconsin based tech is currently down in Ashland City and our Indiana technician will be heading to Ashland City soon, too).
A.O. Smith Corporation @ Costco #378
Yesterday, four of our team members performed a water heater installation/changeout for A.O. Smith National at Costco #378 in Lake Zurich, Illinois. U.S. Water Heating Solutions was contracted to perform the install as our team is comprised of factory-trained and certified technicians who have attended A.O. Smith University and A.O. Smith Commercial School. Costco’s A.O. Smith BTR 197-118 unit was leaking and required replacement. A.O. Smith National called our company to replace the unit and to making adjustments to the piping and venting of the unit. Our technicians drained, disconnected, and removed the old BTR unit off site and installed a BTX 100 in its place.
The BTX 100 is part of A.O. Smith’s Cyclone Xi product line, which features “a light-duty, power direct vent, fully condensing commercial gas water heater with an internal helical heat exchanger.” It is also an impressive commercial unit, with its Energy Star Qualification and the ability to achieve 96% thermal efficiency. Cyclone Xi units are also equipped with a Blue Diamond® Glass Coating to increase the unit’s corrosion resistance, in comparison to that of other units on the market.
Noodles & Co. #512 | Mishawaka, IN
On Tuesday, two of our team members worked on back-to-back commercial water heater changeouts for A.O. Smith National Accounts.
The day began at Noodles & Company 512 in Mishawaka, Indiana. The restaurant had previously been operating a Bradford White unit, but required emergency service due to the unit leaking. Our technicians were on site at 7:30 am to remove the old unit and replace it with an A.O. Smith BTH 199 Cyclone Mxi unit (Before and After shown on the left).
Water heater replacements typically take multiple hours to complete, as technicians must drain and remove the old heater, then install the new heater, sometimes requiring piping or venting adjustments. Since Noodles & Company opens at 10:30 am, our service technicians worked diligently to ensure that the restaurant’s new unit would be in service in time for their afternoon lunch rush.
One of Illinois’ favorite music festivals, Ravinia has brought thousands of incredible musical artists to Illinois.
Technician Kirk working on wiring of unit
Although the Ravinia Festival runs during the Summer, their work continues throughout the year. Back in late September, our technicians were on site to make some basic repairs. This specific case was unique because of the location and experience for one of our newer technicians.
The repairs were lead by our senior technician, Kirk, who was training new tech Kody. Together, Kirk and Kody installed a new wire harness, relocated the sensors to their proper location (above contactors), and tightened all wires to elements.